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“There’s nothing else like the technical service D-M-E provides,” said Eric Clark of Rex Plastics. “They are always there to answer a question and have helped out in every aspect we have asked them to.”

Rex Plastics is known for taking on hard-to-execute projects and delivering more than its competitors would consider doing. Recently, the Rex team tackled a tricky molding project that required a hot runner system—new technological territory for the Rex team. And D-M-E was there to help make sure Rex reaped the many cost and time benefits.

Hot One 4 Drop

Rex Plastics, a Vancouver, Wash.-based contract molder, often builds fixtures for customers at no charge. Sometimes, the team will run test molding for free. Those are just two examples of the kind of service that’s helped make Rex Plastics a continuous success in a difficult market. So it was no surprise when Rex jumped on a customer’s challenging project that called for a hot runner system, even though the team hadn’t previously worked with one.

The molder purchased a hot runner from a D-M-E competitor, but that competitor couldn’t deliver the lead times and the support that Rex needed.

That’s when D-M-E stepped in. We provided the technical service necessary to get the complex new hot runner system up and running properly. The product was a pen leash designed for paperwork kiosks at banks and other businesses, and Rex was having trouble molding the long, thin part with the required uniformity. We worked closely with the team and determined that a material issue was causing the trouble.

Big Cost, Time Benefits

In the end, with D-M-E’s support, Rex’s new, finely tuned hot runner system helped the molder realize:

1. Significant material costs savings
2. Lower labor and automation costs
3. Faster production speeds
4. Greater process efficiencies

Best of all, Rex was able to provide their customer with competitive pricing and a quick turnaround, ultimately keeping them ahead in a hotly competitive market.

“There’s nothing else like the technical service D-M-E provides,” said Eric Clark of Rex Plastics. “They are always there to answer a question and have helped out in every aspect we have asked them to.”

To discover more about how D-M-E can help maximize the quality and efficiency of your hot runner system, click here.